Privacy Policy

NexaNode Privacy Policy

Overview

At NexaNode, we prioritize the privacy, safety, and security of our users. This Privacy Policy outlines how we handle, collect, use, and store your personal data while you use our VPN services, applications, and website.

This policy is in accordance with the General Data Protection Regulation (GDPR) and any other applicable laws. By using our services, you agree to the terms of this Privacy Policy.

Personal Information We Collect
Non-Personal Data
How We Use Your Data
Data Sharing and Disclosure
Data Retention
Security Measures
Changes to This Privacy Policy

Personal Information We Collect

From VPN Users:

Email address for account management and correspondence
Payment information for subscription services
Device information for providing services

From Website Visitors:

IP address
Browser information
Usage metrics

We do not collect or log your VPN browsing activity, DNS queries, or any identifiable information once connected to our VPN service.

Non-Personal Data

We collect anonymized data for service improvement:

Server performance metrics
General location data (country)
Application crash reports

How We Use Your Data

Your data is primarily used to:

Provide and maintain our services
Handle customer support queries
Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Payment processors for subscription services
Legal authorities when required by law

Data Retention

We retain your data as long as your account is active and as needed for legal obligations.

Security Measures

We employ high-grade encryption and security protocols to safeguard your data. Access to personal data is restricted to essential personnel only.

Changes to This Privacy Policy

We reserve the right to update this policy. Any changes will be notified through our website and, where appropriate, via email.